Shipping policy

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Villain Sports specializes in high-performance sports gear, including our flagship product, the Villain Shadow Striker football. Our selection is designed to cater to both beginners and seasoned professionals, ensuring that all athletes can find the right equipment to enhance their performance.

To maximize the lifespan of your sports gear, it is essential to follow the manufacturer's care instructions. Regular cleaning, proper storage, and avoiding exposure to extreme conditions can significantly enhance durability. For instance, keeping your football in a cool, dry place when not in use can prevent material degradation.

Returns and exchanges

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We have a 30-day return policy. To be eligible for a return, items must be unworn, unused, and in their original packaging. You will need to provide proof of purchase. If you wish to initiate a return, please contact us at villainsportsltd@gmail.com.

To initiate a return or exchange, please contact us via email. Once your return is accepted, we will provide you with a return shipping label and instructions on how to send your item back. Please note that exchanges are processed by returning the original item and making a new purchase for the desired product.

It is important to inspect your order upon receipt. If you find that your item is defective or damaged, please contact us immediately at villainsportsltd@gmail.com. We will evaluate the issue and work to resolve it promptly.

Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us.

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed to your original payment method within 10 business days. Please allow additional time for your bank or credit card company to post the refund.